FAQs

Is all of your jewellery sterling silver? - Each piece that is make from sterling silver features a hallmark of either ".925" or "sterling", identifying it as genuine.

Most sets of silverware that people own are silver-plated and have the hallmarks "Community","IS", "ESIP" or "Nickel Silver".

How do I find out what my ring size is?

Please download our printable instructions on how to find your ring size. 

How do I find out what my wrist size is?

Please download our printable instructions on how to find your wrist size.

Will my skin react to this? 

If you have a metal sensitivity to silver, nickel, copper or brass, you may experience issues.

Are your earrings hypoallergenic? 

For non sterling silver earrings, we use surgical steel earring hooks, backed with a gel stopper. 

Do I have to take special care of my silver? 

Wearing silver often is one of the best ways to keep it polished. The oils from your skin and buffing against clothing will keep it bright for a long time. However, if exposed to oxygen and not worn for an amount of time, silver and even silver-plate will begin to naturally tarnish. Keep your silver jewellery in an air tight container or store with a silica gel packet to absorb excess moisture when not idling worn.

How do you polish your silverware? - We use a product known as "Never-Dull", which can be found at most Canadian Tire and Home Hardware stores in Canada.

Where are you located? - Like the "Bat-Cave" our location is a secret. But you can find us at The Perth Farmers' Market, May until September, on Saturday mornings 7:00 am- 1:00pm. 

Do you do custom work? If you would like to have something made, please fill out our contact form and tell us about your project. We will send you a free quote asap.

Do you want to buy my silverware? While we love finding new and unique pieces of silverware, we can't. If you have any precious metals you would like to sell, please email us on our contact page.

What do you do with my Personal Information? We use your information to process your order in a timely and professional manner. We do not gather peoples personal information to sell to other companies for profit. We do not intend to spam our customers with ads, emails and promotions unless we have signed up for our email newsletters or online promotions. 

Have a question that isn't here? Please feel free fill out our contact form with your query and we will get back to you as soon as possible.